Contact Us & FAQ
Have questions? Get in touch with us or find answers in our FAQ.
Contact Us & FAQ
We're here to help
Whether you have questions about our services, need assistance with your event planning, or just want to say hello, we'd love to hear from you. Reach out to us through any of the methods below.
Contact Form
Other Ways to Reach Us
Frequently Asked Questions
Is Easy Events free to use?
Yes, you can get started for free with the basic plan which includes guest management, budget tracking, task management, and seating arrangements. Upgraded plans are available for advanced features like sending WhatsApp messages and sharing guest lists.
What types of events do you manage?
We specialize in weddings, but also manage corporate events, private parties, and other special occasions.
Do you offer custom packages?
Yes, all our packages are fully customizable. We work closely with you to create a plan that fits your vision, needs, and budget perfectly.
I am a supplier and want to be promoted on the site, how can I do it?
As a supplier, you can create a free account and access your unique dashboard. From there, you can manage your business profile, showcase your services, and reach couples planning their weddings. We offer several supplier plans, including a free plan. For full details on plans and pricing, visit our pricing page.
Can I send WhatsApp invitations directly from the platform?
Yes! With a paid plan you can send WhatsApp messages directly from Easy Events to your entire guest list or to specific guests. Messages are sent via the official WhatsApp API from our verified number, and delivery status is tracked in real time inside the platform.
How does the seating arrangement tool work?
The Eventor tool lets you drag and drop guests onto tables. When you're ready, a single click triggers AI-powered one-click arrangement that automatically assigns all your guests to tables based on their groups and relationships - saving you hours of manual work.
Can I track my wedding budget on Easy Events?
Yes. The budget page lets you record all your income (gifts) and expenses (venue, catering, photography, etc.), view a live breakdown by category, and see exactly how much of your budget remains at any moment.
How does family link sharing work?
Family links let you create a unique link for each family, so they can submit their guests directly to the platform - no spreadsheets, old lists, or CSV files. Submissions wait for your approval before being added to the final list, keeping you in full control of your guest list.
What is the AI contract analyzer?
Upload any supplier contract as a PDF and our AI will instantly return a plain-language summary, a list of important clauses to watch out for, and suggested questions to ask the supplier - so you arrive at the signing table prepared and more confident.
Can I manage my wedding planning tasks on the platform?
Yes. The tasks page gives you a full to-do list tailored to wedding planning. You can add, edit, and mark tasks complete, set due dates, and track overall progress - so nothing falls through the cracks before the big day.
How does the digital invitation work?
Easy Events generates a personalized digital invitation page for your event using AI. You can customize the design, add your venue map and navigation link, and configure RSVP options including number of attendees, dietary requirements, and transportation needs. When a guest confirms attendance, they receive a digital confirmation link that automatically syncs with your dashboard.
Can I see guest RSVP status in real time?
Yes. Your guest list updates in real time as guests respond to the invitation. You can see at a glance who confirmed, who declined, and who hasn't responded yet - with full details including number of attendees, dietary needs, and transportation responses.
Can I add my own payment link to WhatsApp messages and the digital invitation?
Yes. You can add a payment link from any app you already use - Bit, PayBox, or any other - to your WhatsApp invitation templates, your digital invitation page, and RSVP confirmations. Guests see a gift button that links directly to your account, so 100% of every gift goes to you with no commissions to any third-party platform.
Does the platform provide seating hosts (ushers)?
We don't provide a seating-host service, but the platform solves the same need a different way: in the event-day WhatsApp message round we have message templates where each guest receives their own table number - based on the seating you already set up in the platform. That way every guest knows exactly where to sit, with no usher needed.
And if you still want seating hosts, you can hire an external service - and simply from the seating arrangements page export a CSV or PDF report for them (a snapshot at the moment you export), or share a live link to the seating arrangement - which stays synced with your dashboard and is always up to date in real time.
Can I send each guest a message in their own language?
Yes. Every guest has a preferred language - Hebrew, English, Arabic, or French. Set it when you add or edit a guest, inline in the guest list, or in bulk for several guests at once - it's also filled in automatically from your dashboard language and from the shared family page. When you send a WhatsApp message round, each guest receives the template in their language, and their personal RSVP page opens in that language too. Guests with no language set receive Hebrew by default.
Can I collect my guests' photos from the event?
Yes. The digital album gives your event a single QR code and link - guests scan and upload photos and videos at original quality to a shared album, with no app and no sign-up. Put the code on the tables, at the entrance or on the invitation, and everything collects into one gallery that stays available for half a year from the event date.
Is the digital album included in the system price?
No. The digital album is a separate per-event add-on and is bought separately from the rest of the system, at any time - including after the event is already set up. On larger guest capacities it may be included at no extra charge. The current price is shown on the pricing page.